SIP and PSTN 6 October 2026 Outbound SIP placement in a realtime system requires three distinct operations: creating the room, dispatching the agent, and creating the SIP participant. The sequence you use to execute these operations is load-bearing. Getting the order wrong…
Deprecated. Part of the compatibility bridge; sunsets with the migration window. New integrations should pass fromNumber on each call instead. Responses carry a Deprecation: true header. Lets the agent dial from a rented number or an outbound SIP trunk’s number…
Sets the number the agent's call transfers dial out from. Must be a number your Sets the number the agent’s call transfers dial out from. Must be a number your organization owns (rented, or a caller ID on an outbound…
Real-time streaming of user speech (STT) and agent speech (TTS) events for an active call via Server-Sent Events. Other event types (e.g. tool_call_start, pre_call_api, agent_log, metrics) are also sent on this stream. API key from the console ApiKey collection, sent as Bearer token. Also…
Initiates an outbound telephony call with a specified agent and phone number. Every call names the number it dials from: There is no silent fallback to a platform-owned number (dashboard test calls are the only exception). fromProductId is still accepted…
On‑prem, edge nodes, data residency, and private cloud models.
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